Accessibility

At The Godfrey Hotel Detroit we are committed to ensuring that all individuals, including those with disabilities, have equal access to our public areas. We strive to provide an inclusive and welcoming environment for everyone, and we have taken the following measures to accommodate individuals with disabilities:

Accessible Public Spaces

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessibility Features: Our public areas have been designed with accessibility in mind. We have implemented features such as ramps, elevators, and wide doorways to ensure ease of mobility for individuals using wheelchairs or other mobility aids.

Wheelchair Accessibility: All public areas, including lobbies, corridors, restaurants, lounges, and recreational facilities, are wheelchair accessible. We have ensured that there are no steps or other barriers that would impede wheelchair users from moving freely throughout these spaces.

Restrooms: We have designated accessible restrooms in our public areas, equipped with grab bars, lowered sinks, and sufficient space to accommodate wheelchair users comfortably. These restrooms are clearly marked with appropriate signage for easy identification.

Signage and Wayfinding: Clear and visible signage has been installed throughout our public areas, indicating directions to various facilities, amenities, and exits. Braille signage is also available to assist individuals with visual impairments.

Lighting and Acoustics: Adequate lighting is provided in all public areas to ensure visibility and safety. Additionally, we have implemented sound-absorbing materials and techniques to control excessive noise levels, creating a more comfortable environment for individuals with sensory sensitivities.

Service Animals: We welcome individuals with disabilities who require the assistance of service animals. Our staff is trained to accommodate and provide support to individuals with service animals, ensuring their comfort and safety during their stay.

Staff Training: Our team members have received training on disability awareness and accessible service provision. They are knowledgeable about the hotel's accessibility features and are ready to assist guests with disabilities, providing personalized and inclusive service.

Feedback and Accessibility Concerns: We value feedback from our guests and are committed to continuously improving our accessibility standards. If you have any concerns or suggestions regarding the accessibility of our public areas, please feel free to reach out to our guest services team.

Accessible Guest Room Spaces

Guestroom Accessibility

Wheelchair Accessibility: Our guestrooms are designed to be wheelchair accessible. We have incorporated features such as wider doorways, spacious room layouts, and maneuverable spaces to facilitate easy navigation for individuals using wheelchairs or other mobility aids.

Accessible Bathrooms: All guestrooms include accessible bathrooms equipped with grab bars, roll-in showers with adjustable showerheads, and lower sinks for individuals with mobility challenges. These bathrooms are designed to provide convenience, safety, and comfort for our guests with disabilities.

Visual and Auditory Features: Our guestrooms are equipped with visual and auditory features to assist guests with visual or hearing impairments. These features may include visual fire alarms, closed-caption televisions, visual doorbells, and telephones with amplified sound options.

Bed Accessibility: We offer a variety of bed options to accommodate different accessibility needs. These options may include lower beds for easier transfer, as well as bed rails or grab bars upon request for added safety and support.

Communication Accessibility: To ensure effective communication with our guests, we offer accessibility tools such as TTY (Text Telephone) devices and assistive listening systems. Our staff members are also trained in providing assistance and communication support for guests with hearing or speech impairments.

Room Placement: Upon request, we will make reasonable efforts to assign guestrooms that best meet individual accessibility needs. This may include rooms located on lower floors for ease of access or proximity to elevators.

Service Animals: We welcome individuals with disabilities who require the assistance of service animals. Our staff is trained to accommodate and provide support to guests with service animals, ensuring their comfort and safety during their stay.

Staff Training: Our team members have received comprehensive training on disability awareness and accessible service provision. They are knowledgeable about the accessibility features of our guestrooms and are ready to assist guests with disabilities, providing personalized and inclusive service.

Feedback and Accessibility Concerns: We value feedback from our guests and are committed to continuously improving our accessibility standards. If you have any concerns or suggestions regarding the accessibility of our guestrooms or need any additional accommodations, please contact our guest services team.